6 Comments
User's avatar
Adam Behun's avatar

I wonder how many companies will be profitable in each of the “admin burden” buckets you created. Is it going to be owned by large players or there will be many small tools that still get to be profitable and strong businesses?

Expand full comment
Eric Flaningam's avatar

It’s a good question, thus far new players are doing very well but it’s a question of (speed of new players) vs (distribution of incumbents)

Expand full comment
Amit Agarwal's avatar

wonderful.

Expand full comment
Luis Llorens's avatar

Great one!

Expand full comment
Dai Dao's avatar

Thank you so much for the insightful article :) As an aspiring entrepreneur myself I have built a few solutions for a local clinic (friends) , but struggling to break into the bigger clients. Perhaps can you share/write an article about how to scale distribution for new players? I find it really hard and slow to sell to clinics outside my circle.

Expand full comment
Eric Flaningam's avatar

I'll share my lessons (feel free to take with a handful of salt):

1. Raising money helps to give confidence to customers especially in healthcare

2. Implementation assistance is very important, I've seen success with the FDE model in healthcare

3. Each of these markets is very competitive, and it takes more sales and marketing than you would think to stand out.

(Acknowleding that these are all easy to say from the sideline, but very hard to do in practice:))

Expand full comment